The COVID-19 pandemic has put the financial livelihoods of many non-profit organisations (NPOs) in jeopardy, making it essential that they have a clear understanding of the potential donors they can reach out to. Inyathelo, itself an NPO, advises a systematic and integrated approach to building and managing external relationships with key constituencies and stakeholders in order to attract support. chat to Soraya Joonas, the Finance Director of Inyathelo