
After months of tense negotiations, Eskom and the City of Johannesburg have reached a settlement in their long-standing billing dispute, with the city agreeing to repay R3.2 billion owed to the power utility over the next four years. The agreement, announced by Electricity Minister Dr. Kgosientsho Ramokgopa, includes an R830 million write-off due to disputed estimates during load-shedding periods.
The breakthrough follows a seven-month investigation led by the South African National Energy Development Institute (SANEDI), which found that much of the conflict stemmed from missing or vandalized meters, leading to inaccurate billing estimates. Dr. Titus Mathe, CEO of SANEDI, emphasized that improving metering infrastructure in unmetered areas must be prioritized to prevent future disputes.
Key Findings of the Investigation
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Metering Failures: Disputes largely arose in areas without functional meters, where Eskom and City Power relied on estimations.
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Miscommunication: Billing conflicts escalated due to a lack of coordination between the entities, particularly during load-shedding.
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Growing National Crisis: Municipal debt to Eskom now exceeds R100 billion and is increasing by R3 billion monthly.
A Temporary Reprieve
While Johannesburg Mayor Dada Morero committed to clearing the debt within four years, the settlement highlights a broader crisis. Minister Ramokgopa warned that without urgent intervention, municipal arrears could balloon to R130 billion by year-end.
SANEDI’s dispute-resolution model may now be applied to other struggling municipalities, though Dr. Mathe acknowledged the daunting scale of the task. “Court battles should be a last resort,” he urged, stressing the need for proactive engagement.
As Johannesburg residents breathe a sigh of relief, the resolution underscores South Africa’s deepening electricity billing crisis—one that demands systemic fixes beyond piecemeal settlements.









