The City of Cape Town will phase out printed municipal bills by 1 January 2026, urging residents to switch to digital billing. Currently, over 430,000 accounts receive statements electronically.
Residents can register by emailing their details or SMSing. Those without email access can call the city’s helpline for alternatives.
Mayoral Committee Member for Finance Councillor Siseko Mbandezi said the move will cut costs, reduce delays, and lower environmental impact. Digital bills also serve as valid proof of residence. The city is testing QR code payments as part of broader efforts to modernize services.
