Nexign enables large telco company to achieve its business goals and uses its experience of any-scale projects to help CSPs in the MEA region streamline digital transformation
Saint Petersburg, Russia — March 17, 2021: Nexign (a part of ICS Holding LLC), a leading Business Support System (BSS) and Internet of Things (IoT) solutions provider, completes the large-scale digital transformation project that addresses the challenges of CSPs globally, including the Middle Eastern and African regions. Nexign claims that technologies and methodologies introduced in the Unified Billing project help CSPs of any size reduce TTM for new digital services by up to 5 times, simplify cooperation with partners and optimize costs for support of billing systems.
With a high pace of modernisation in the MEA telecommunications market, CSPs are looking for a partner to support and speed up their digital transformation. By completing the Unified Billing project for MegaFon – the provider of digital opportunities that operates in Russia, Tajikistan, the Republic of Abkhazia and South Ossetia – Nexign has proven it can bring measurable value to CSPs’ business and help them facilitate transformation.
The need to go beyond classical telecom services pushed MegaFon to rebuild the billing core and develop a unified billing system for all its subsidiaries. The joint team of Nexign and MegaFon gradually moved 8 operator’s subsidiaries to a single BSS platform and ensured that migration of the subscriber base did not impact customers. In the course of the project Nexign enabled the operator to achieve the following results:
• Time to market (TTM) for various product categories reduced by 2-5 times;
• Unification of processes regardless of the organization’s size and infrastructure complexity;
• Transition from a regional-based to a single shared operation service to increase its efficiency;
• The product portfolio aligned within all branches of the operator while maintaining the flexibility of local pricing policy;
• Introduction of joint call centers with the same service KPIs and standardized routes for handling calls;
• Improved quality of customer service across the entire coverage area.
Nexign also introduced several tools, which simplify digital transformation processes and are in huge demand among CSPs:
• The microservice factory, which accelerates the formation of partner ecosystems and enables telco operators to speed up launch of new business projects. The use of the microservices fabrics enabled MegaFon to launch more than 100 new business projects.
• The FastTrack methodology designed to automate the update implementation process. With this approach CSPs can spend no more than two weeks on minor changes to their billing system core.
• The product catalog, which acts as a single point of development and modification of operators’ products and services.
“Since CSPs in the Middle East and Africa are looking for the way to streamline digital transformation processes, it is clear that unified and centralized product management, as well as technologies like microservices and methodologies like Fast Track are in huge demand in the market. Nexign is ready to help local operators take their business to the next level and increase subscriber loyalty by offering future-proof solutions and ensuring uninterrupted service at any stage of the project,” says Hassen Hamza, Business Development Manager of Nexign.
“The Unified Billing project is unique for the telecommunications market — both in terms of organized interaction and in terms of results achieved. The Nexign team carried out a comprehensive transformation of billing systems, which enabled fast-changing business of MegaFon to enter a new phase of development. Whereas the operator will be able to address short-term and long-term business challenges, Nexign’s expertise will benefit telcos of any size that are looking to develop digital services,” says Igor Gorkov, CEO of Nexign.
About Nexign
Nexign, a part of Intellectual Computer Systems Holding (ICS Holding) and a leading Business Support System (BSS) and Internet of Things (IoT) solutions provider, has been delivering value-driven, high-performance product solutions since 1992.
Nexign has an experience of transformational projects of all scales, and a proven track record of achieving revenue boosts for CSPs through systems consolidation and a faster go-to-market time for new services after modernisation. Nexign has an ability to make transformation modular and stress-free and ensure customers’ sustainable growth. The company takes pride in its partner-centric approach to working with customers. For nearly 30 years, Nexign has delivered on its promise of unlocking value in the short-term while ensuring customers’ investments are future-proof and support long-term growth.
Headquartered in St. Petersburg, Nexign employs more than 1,800 people. The company has offices and subsidiaries through Russia, the Commonwealth of Independent States, the Middle East, Africa and LATAM.
For more information, please visit the website and follow the latest news from Nexign on Twitter, Facebook and LinkedIn.
About ICS Holding
Intellectual Computer Systems Holding (https://x-holding.ru/) is a multidisciplinary Russian IT group, which holds a leading position in the technology and IT services development market. ICS holding is the largest IT provider for telecom operators and one of the fastest growing IT holdings in the Russian market. ICS holding is among Russia’s top three largest IT development companies, top ten IT companies and top ten suppliers of equipment for the industrial sector. The holding brings together more than 30 companies united in five subholdings: YADRO, Nexign, Citadel, Kryptonit and Forpost.
ICS Holding’s top priorities include the digital transformation of enterprise companies, information security, data storage systems, cryptography and quantum computing, machine learning and artificial neural networks, blockchain technology and artificial intelligence (AI). In terms of geographical reach, the business covers all regions of Russia, as well as several countries in the CIS and further afield.
ICS Holding companies employ in excess of 6,000 people. More than 120 global projects have been implemented in Russia and worldwide. More than 1000 of ICS Holding’s customers work in more than 20 countries.
The total revenue of ICS Holding companies in 2019 reached 82.23 billion rubles. The partner network of ICS Holding includes more than 50 companies in Russia and beyond.
15.09.2020 ICS Holding became a part of USM Telecom.
About MegaFon
MegaFon PJSC is a pan-Russian provider of digital opportunities. The company and its subsidiaries provide services in all regions of Russia, as well as in the Republic of Abkhazia, South Ossetia, and Tajikistan. MegaFon works both in IT and telecommunications areas, offering mobile and fixed services, mobile and broadband internet access, digital TV and OTT services, innovative digital products and services. MegaFon is a four-time winner of the award from the international company Ookla for the fastest mobile internet in Russia.
