Kata.ai, a conversational Artificial Intelligence and Natural Language Processing (NLP) startup, has secured an undisclosed amount in Series B funding, led by Taiwan-based Trans-Pacific Technology Fund (TPTF) and MDI Ventures.
Alongside this, Kata has also unveiled its new product QIOS, a social commerce platform that allows small and medium enterprises (SMEs) to use and integrate AI technology in their sales process through chat-based applications such as WhatsApp, Instagram and Facebook Messenger.
“We will allocate the Series B funding acquired to expand Kata.ai’s business and services to the commerce, healthcare and insurance technology industries,” said Irzan Raditya, Kata.ai’s CEO and Co-founder.
Kata.ai develops AI technology in understanding human conversation to allow better interaction between humans and computers. Its NLP has been used to create chatbots for companies and other stakeholders in Indonesia, including Telkomsel, Indosat Ooredoo, Bank BRI, Pertamina, Blue Bird Group, OVO, Midtrans, Warung Pintar, Healthcare and Social Security Agency, Ministry of Education and Culture, and Ministry of Tourism and Creative Economy.
As QIOS is based on chatting apps such as WhatsApp, which has more than 125 million users in Indonesia, QIOS allows SME merchants to target large potential market shares with a new approach.
The QIOS platform is also currently connected to e-wallet and e-payment apps such as OVO, GoPay, LinkAja and DANA, as well as online courier platforms such as GoSend and GrabExpress to help the QIOS platform users in their business.
Kata Platform has processed more than 700 million conversations and three million monthly active users who interact with chatbots created by Kata Platform.
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