With the global shift towards a low-touch economy, many South African businesses are seeking an affordable, user-friendly e-commerce solution that digitizes their business offerings. The launch of South Africa’s own ShopESpot provides business owners, from SMMEs to corporates, with a simple, one-stop solution that allows them to join the lucrative online economy.
“The Covid-19 pandemic has brought about disruptive innovation whereby trends, such as shifting business to an online platform, have been accelerated,” explained Chief Sales and Marketing Director of ShopESpot, Lisa Sukdev. “So much has changed in such a short space of time, and it’s difficult for businesses to keep up at the required rate. ShopESpot has been developed as way for any local business to quickly and easily adapt to e-commerce, ensuring they’re not left behind.”
This all-in-one platform allows any organization to build a stunning website quickly. This is able to promote online products and services, or to sell online courses and memberships through the ShopESpot customised solution. Using ShopESpot, a business will have an online presence that can:
- Market the brand
- Showcase up to 1000 items to sell without paying extra for developer services
- Embed a collection facility between the company and consumer
- Allocate sold items for delivery and pickup
- Appoint delivery companies for solutions
- Manage the business online using the ecommerce solution
The innovative ShopESpot platform has been designed to work with any industry, with three product packages available – basic, standard and premium – suited to differing business sizes and requirements. As a South African-based platform, all transactions are rand-based, and business owners able to collect payments directly into their accounts, immediately.
ShopESpot’s innovative features include:
- Data protection: ShopESpot provides 3D card payments which means zero risk of cyber crime to the business owner or consumer.
- Easy migration of an existing website onto the ShopESpot platform.
- One click to easily manage all social media.
- An expansive online presence and complete online reputational management on a single platform.
- Efficient use of staff and resources, with immediate returns.
ShopESpot is more than just a transactional platform. The Customer Relationship Management (CRM) dashboard provides companies with valuable data that allows businesses to enhance the customer’s experience.
ShopESpot’s full CRM dashboard will:
- Print or allocate vouchers for consumers.
- Develop and manage customized loyalty offers.
- Automatically create client databases.
- Communicate with clients via SMS or email.
- Ascertain insights into clients’ behaviour for enhanced CRM.
- Track transactions from order through to completion.
As part of the launch, ShopESpot is offering users a free 14-day trial. Clients that are keen to continue with the platform are also offered the services of a ShopESpot consultant designer at a reduced fee, if required.
“We are rapidly heading away from physical stores towards a much more engaging online presence in South Africa, and this has many benefits for both retailers and consumers,” continued Sukdev. “With ShopESpot, we are looking to make this a hassle-free transition that continues to simplify business operations for all parties.”
For more information about this all-in-one e-commerce solution, visit www.shopespot.com today!
