South Africans are being encouraged to double-check the emergency contact numbers they rely on, particularly as the festive season approaches. December brings increased road travel, higher accident risks, and a surge in incidents that require rapid intervention. Having the right number is not optional when seconds count.
Crisis response company, CrisisOnCall, has warned that many families assume their emergency contacts are correct and functional, only to discover during a crisis that the line is unavailable or unanswered.
“People believe they can reach help immediately, although this is not always the case. A delay of even a few seconds can change the entire outcome of an emergency,” says Ruan Vermaak, communications manager at CrisisOnCall.
While various reports over the years have highlighted challenges in state emergency call centres, the everyday reality for many citizens remains the same. Calls are not always answered quickly, lines can be congested, and some…
.jpeg "Major traffic disruptions after fiery fatal crash on the N3 north near London Road")
