Alepo Technologies Business Overview:
Alepo is a global telecom software company that builds and deploys carrier-grade AAA (Authentication, Authorization, and Accounting), BSS (Business Support Systems), policy control, subscriber data management, and AI-native customer experience platforms for communication service providers (CSPs) worldwide. Purpose-built for MVNOs, ISPs, FTTx and cable operators, as well as emerging and mid-size MNOs, Alepo helps networks of all sizes navigate telecom evolution from the early ISP days to today’s 5G and AI era.
The company’s platform addresses three core industry challenges: launching new services faster, monetizing any service across fixed, mobile, and converged networks, and modernizing legacy systems without forcing a full-stack replacement. Backed by a proven track record of 35+ global deployments—including trusted partnerships with operators ranging from Saudi Telecom to SaskTel—Alepo delivers a production-hardened, cloud-native, and microservices-based architecture that scales with your business and evolves with emerging technologies.
Core Products & Solutions
Network Access Control
- AAA Server: Delivers secure, scalable access control and authentication.
- TACACS+ Server: Provides centralized, per-command control for network device access.
- Converged Policy Control: Enables unified policy management across diverse networks.
- WiFi Monetization: Transforms public WiFi networks into revenue-generating services.
- Subscriber Data Management: Centralizes subscriber data to optimize and improve service delivery.
Business Support Systems (BSS)
- Digital BSS: A full-scale BSS solution engineered for complex, large-scale telecom operations.
- BSS Now: A prebuilt, cloud-ready BSS designed for rapid, fast-track deployments.
AI-Powered Customer Experience (CX)
- AI Customer Assistant: Provides automated, 24/7 support for faster customer resolution.
- AI Agent Assistant: Delivers real-time guidance to boost support agent efficiency.
- AI Sales Assistant: Offers AI-driven suggestions to help teams close more sales.
- AI CCaaS: Automates customer interactions for smarter, faster engagement.
Why CSPs Choose Alepo
- Flexible Deployment Options: Operators can deploy Alepo as SaaS (BSSNow), private cloud, on-premises, or as a fully managed service.
- Deep Standards & Open Integration: Features deep standards depth (TM Forum Open APIs, 3GPP RADIUS and Diameter) and an open architecture that integrates seamlessly with any equipment, avoiding one-size-fits-all constraints.
- Embedded AI: AI is natively embedded across the entire platform—not added as a separate product—enabling operators to reduce operational costs and elevate CX from day one.
- Five-Nines Reliability: Achieves 99.999% uptime utilizing a stateless, self-healing architecture that keeps critical services running.
- Accelerated Time-to-Market: Modular platforms and pre-built solutions allow operators to launch new services in days or weeks rather than months, removing custom development roadblocks.
- Expert, Long-Term Partnership: Backed by dedicated Customer Success Managers who guide you from implementation through ongoing optimization, alongside an engineer-staffed support team guaranteeing sub-30 minute global response times.
Market Focus & Approach
Alepo tailors its approach to meet the specific needs of different regional markets and operator types:
- Developed Markets: Focuses on infrastructure modernization, 5G evolution, and AI adoption.
- Emerging Markets: Emphasizes rapid deployment, cost efficiency, and scalable growth.
- Greenfield Operators: Provides complete, end-to-end solution suites for fast market entry.
Global Locations
North America (Global Headquarters)
Austin, Texas
South America
Bogota, Colombia
Asia Pacific
Mumbai, India
Africa
Mauritius, East Africa
Europe
Warsaw, Poland
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