Cape Town, 23 February 2026 – At just 21 years old, Lathitha Mbambo is quietly redefining expectations on the workshop floor at Hyundai Bellville, in Cape Town.
Since beginning her apprenticeship in June 2025, Mbambo has serviced approximately 100 vehicles per month, totalling more than 800 vehicles to date, with a 100% success record and zero comebacks.
In dealership aftersales operations, ‘comebacks’ which refers to vehicles that return due to unresolved faults, are a critical measure of technical accuracy and quality control. Mbambo’s zero-return record across more than 800 serviced vehicles is exceptional for any technician, particularly a first-year apprentice.
“Every vehicle that comes into the workshop represents someone’s safety and trust,” said Mbambo.
“I approach each service as if it were my own car. If I sign-off on it, I want to be 100% confident it will not return with a fault.”
Her productivity success…
.jpg "Three killed in a crash on the N1-24 at Engen Garage involving a Quantum Mini Bus coming from Gauteng")
