Kenya: Mtek, Britam in a Deal to Cover Phones Against Theft

Nairobi — mTek and Britam have formed an alliance with Buy Simu to offer insurance for phones in Kenya and extend coverage for phone products in the country.

According to Mtek’s CEO, Bente Krogmann, offering insurance reduces instances of defaults resulting in phone losses or damages, and thus reinforces customer satisfaction and enhances customer retention rates.

“The provision of insurance coverage for devices translates into reduced instances of defaults resulting from phone loss or damages,…