Shopify comes as a blessing for people trying to build business their unique way. Shopify is an incredible platform, making it excessively easy for merchants to host their online stores. By providing thorough and reliable access to its users, Shopify has become one of the leading platforms today.
Although managing the Shopify account is quite simple, the login complications, although infrequent, are not uncommon. These issues can be a nuisance to the users, however, they’re not impossible to resolve. In this article, we’ll provide you with all the necessary information you might need to solve your Shopify login complications.
Shopify Login Types
First things first, it is crucial to familiarize yourself with all the login types on Shopify. The three login types are admin/store login, partner login, and customer login.
For those looking forward to owning a store on Shopify, the starting point can be creating an admin account. The purpose of having an admin account is to showcase your products and to manage billing & transactions. Keeping track of your product data, customers, and orders become simple with your admin account. You can also decide what your Shopify store will look like to your customers. All this you can do by using lots of different features available on Shopify.
If you have services that can be useful to the merchants on Shopify, you can join the Partner Login Program on Shopify, which lets you manage development stores, clients’ live stores, and Shopify apps.
This login is for Shopify customers. As a customer, you can see all your recent or past orders, invoices, or other account details. There is an option for the customers to shop as a guest as well. However, you will require a store merchant’s permission for this.
Login to Shopify store as a Merchant (Desktop)
- Go to the Shopify login page.
- Enter your store’s domain. (Click on ‘Forgot Store’ if you do not remember, and enter your email address. Now, a list of stores associated with your email will appear.)
- Click on the continue after entering your email, followed by entering your account password.
Often the users are asked to go through a verifying process if they enter incorrect login details. This sort of thing can happen while the user is browsing in incognito/private mode. However, the verification process is pretty simple and includes selecting a few images relevant to the question /object.
Users need to click on the right checkboxes to complete the process. This step is to ensure that you are not a robot. After the verification, you can proceed further.
You can access Shopify easily through any device such as your laptop, desktop, or any iOS/Android device. The Shopify App is available on Google Play Store, as well as the Apple Store.
You can also access multiple associate stores with the same email address.
Shopify Login with Facebook
Customers often forget their login passwords, which is why Shopify has introduced the feature of logging into their account with the one-tap Facebook login feature. For this, store owners need to install a One-click social login app (https://apps.shopify.com/one-click-social-login) on their store. It is a convenient feature for the customers on Shopify.
Common issues during login
Below are some of the most recurring issues that the users face during login.
- Having to re-enter login details every time, even after clicking on the ‘remember me’ option.
- Having to enter captcha code every time to prove that they are not robots.
- Having trouble accessing the one-tap social media option.
To make sure that you don’t have to put up with these problems, make sure that:
- The web browser you’re using for the log in is up to date.
- For iOS/Android devices, your Shopify App is up to date. Having an updated app gives even faster access to your account.
- You do not remove all the cookies from your device, as your saved login credentials will be lost.
However, if you’re still having problems with your login, you can always reach out to Shopify’s support team. The team is ready to help customers twenty-four hours a day, every day of the week.