{"id":215810,"date":"2025-12-05T21:59:52","date_gmt":"2025-12-05T19:59:52","guid":{"rendered":"https:\/\/southafricatoday.net\/africa-news\/southern-africa\/lesotho\/south-africa-lesotho-regulator-finds-vodacom-guilty-of-unfair-market-practices\/"},"modified":"2025-12-05T21:59:52","modified_gmt":"2025-12-05T19:59:52","slug":"south-africa-lesotho-regulator-finds-vodacom-guilty-of-unfair-market-practices","status":"publish","type":"post","link":"https:\/\/southafricatoday.net\/africa-news\/southern-africa\/lesotho\/south-africa-lesotho-regulator-finds-vodacom-guilty-of-unfair-market-practices\/","title":{"rendered":"South Africa: Lesotho Regulator Finds Vodacom Guilty of Unfair Market Practices"},"content":{"rendered":"<p><\/p>\n<div>\n<p class=\"story-body-text\" data-para-word-count=\"13\"><em> Communications authority says the company altered contract terms without prior communication <\/em><\/p>\n<ul>\n<li>The Lesotho Communications Authority has ruled that Vodacom breached consumer-protection laws by imposing airtime restrictions without warning customers.<\/li>\n<li>It has ordered a full reversal, after 138 subscribers reported unexplained changes to their airtime use.<\/li>\n<li>The Consumers Protection Association has hailed the ruling as a major win for users against unfair practices.<\/li>\n<li>Vodacom admitted fault but did not&#8230;<\/li>\n<\/ul>\n<\/div>\n<p><a href=\"https:\/\/allafrica.com\/stories\/202512050446.html\" target=\"_blank\" rel=\"noopener\">Read more on AllAfrica.com<\/a><br \/>\n<br \/>South Africa Today Africa \u2013 Southern Africa <a title=\"Lesotho\" href=\"https:\/\/southafricatoday.net\/africa-news\/category\/southern-africa\/lesotho\/\">Lesotho<\/a> News<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Communications authority says the company altered contract terms without prior communication The Lesotho Communications Authority has ruled that Vodacom breached consumer-protection laws by imposing airtime restrictions without warning customers. It has ordered a full reversal, after 138 subscribers reported unexplained changes to their airtime use. The Consumers Protection Association has hailed the ruling as a [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":215811,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","fifu_image_url":"https:\/\/cdn.allafrica.com\/static\/images\/structure\/aa-logo-rgba-no-text-square.png","fifu_image_alt":"","footnotes":""},"categories":[1406],"tags":[258,256,13869,11061,4717,1407,4356,257,9224,19873,5069,254,15329,16639],"class_list":["post-215810","post","type-post","status-publish","format-standard","has-post-thumbnail","category-lesotho","tag-africa","tag-africa-news","tag-finds","tag-guilty","tag-lesotho","tag-lesotho-news","tag-market","tag-news","tag-practices","tag-regulator","tag-south","tag-south-africa-today","tag-unfair","tag-vodacom"],"fifu_image_url":"https:\/\/cdn.allafrica.com\/static\/images\/structure\/aa-logo-rgba-no-text-square.png","_links":{"self":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts\/215810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/comments?post=215810"}],"version-history":[{"count":0,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts\/215810\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/media\/215811"}],"wp:attachment":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/media?parent=215810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/categories?post=215810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/tags?post=215810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}