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A Bank Windhoek Customer Satisfaction Survey shows an increase in overall satisfaction score and ease of doing business rating from 76% last year to 77% in 2024.<\/em><\/p>\n In addition, brand affinity reached an impressive 84%. This was confirmed in a statement by the bank on Monday.<\/p>\n “The survey results showed that Bank Windhoek had an outstanding Net Promoter Score (NPS) of 46% compared to 45% in 2023, surpassing the industry benchmark of 31%,” noted the statement.<\/p>\n The bank’s executive officer of marketing…<\/p>\n<\/div>\n Read more on AllAfrica.com<\/a> A Bank Windhoek Customer Satisfaction Survey shows an increase in overall satisfaction score and ease of doing business rating from 76% last year to 77% in 2024. In addition, brand affinity reached an impressive 84%. This was confirmed in a statement by the bank on Monday. “The survey results showed that Bank Windhoek had an […]<\/p>\n","protected":false},"author":11,"featured_media":180234,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tdm_status":"","tdm_grid_status":"","fifu_image_url":"https:\/\/cdn08.allafrica.com\/static\/images\/structure\/aa-logo-rgba-no-text-square.png","fifu_image_alt":"","footnotes":""},"categories":[723],"tags":[258,256,7089,16813,6184,13137,4706,724,257,14325,254,13841,1582],"class_list":["post-180233","post","type-post","status-publish","format-standard","has-post-thumbnail","category-namibia","tag-africa","tag-africa-news","tag-bank","tag-customer","tag-high","tag-maintains","tag-namibia","tag-namibia-news","tag-news","tag-satisfaction","tag-south-africa-today","tag-standards","tag-windhoek"],"fifu_image_url":"https:\/\/cdn08.allafrica.com\/static\/images\/structure\/aa-logo-rgba-no-text-square.png","_links":{"self":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts\/180233","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/comments?post=180233"}],"version-history":[{"count":0,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/posts\/180233\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/media\/180234"}],"wp:attachment":[{"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/media?parent=180233"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/categories?post=180233"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/southafricatoday.net\/africa-news\/wp-json\/wp\/v2\/tags?post=180233"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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