Ghana: ORC Strengthens Call Centre Capacity to Enhance Customer Service Delivery

The Office of the Registrar of Companies (ORC) has intensified efforts at improving customer service delivery by organising a three-day capacity-building workshop for its Call Centre personnel and others from key directorates in order to strengthen their knowledge, skills and professionalism in handling customer enquiries and stakeholder engagements.

The workshop, held on Friday, had in attendance some management staff, personnel from the Call Centre, and officers from key directorates as part of…