Nairobi — You do not have to walk into a dark alley to become a victim of crime. Sometimes, all it takes is answering your phone.
The message may look ordinary. The caller may sound convincing. The M-Pesa notification may appear genuine. The person on the other end may confidently introduce themselves as your bank, mobile provider or a government agency. Yet, within minutes, a carefully constructed deception can leave a victim counting the cost.
This is the changing face of crime in the digital…
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