Kenya: Nine in Ten Kenyans Say Ride-Hailing Safer Than Traditional Transport

Nairobi — A new Ipsos Safety Index commissioned by ride-hailing platform Bolt shows that 94 percent of Kenyans consider ride-hailing services safer than traditional transport modes such as matatus and conventional taxis, highlighting a major shift in public perception toward tech-driven mobility.

The study, which surveyed 250 active users across Nairobi, Mombasa, Kisumu, and Nakuru, attributes this confidence to the reliability of ride-hailing apps and their advanced in-app safety tools that…