Prime Minister Mostafa Madbouly reviewed a report submitted by Dr. Tarek El-Rifai, the Director of the Unified Government Complaints System at the Cabinet, regarding the response models of the system, in collaboration with ministries, governorates, and relevant authorities, for a number of cases across various sectors.
The Prime Minister directed that attention must be given to the complaints and appeals of citizens in sectors that require urgent interaction, such as health, protecting lives and…
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